My Order
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When will my order ship?
A typical order will usually be in the shipping process 1 business day after the order is submitted (when in stock). Then will ship according to consumer selection in order process.
Can NESCAFÉ® Dolce Gusto™ ship internationally?
Unfortunately we cannot ship outside the United States, this is to due to the differences in voltage and exporting regulations. However, NESCAFÉ® Dolce Gusto™ is available in a number of countries worldwide. Please visit our
international page to find the specific country you're looking for.
How do I find my tracking number?
If priority shipping method was selected then tracking will be available on a shipment. The tracking number will be sent with the shipping confirmation. If standard shipping is selected and the package is sent through USPS (United States Postal Service), tracking details will not be available.
What should I do if I track my order and there appears to be a problem?
If there is an unforeseen problem with your package please submit an email to us on our
contact us page. We promise to get back you within 24 hours.
The shipping company returned my order to NESCAFE® Dolce Gusto™ after several failed delivery attempts. What should I do?
If you shipment has been send back to NESCAFE® Dolce Gusto™ please submit an email to us on our
contact us page. We promise to get back you within 24 hours.
Can I choose a different shipping method?
Yes, there are three shipping options to choose from standard (USPS), 2nd day or next day service.
Can I have my order shipped to a P.O. Box?
Yes, we can ship to a P.O. Box, however, packages typically take longer to arrive when shipped to a P.O. box.
Will I have to sign for the package when it arrives?
No, we do not have signature required shipping.