Nestlé® product specialists have developed each recipe to deliver the perfect product when used as recommended. Of course, individual's taste and expectation vary.

Tap water is OK as long as it is free of odors that might alter the taste of the beverage. Bottled water is recommended. Refer to System Manual for info on water hardness and impact on frequency of descaling. Do not use refrigerated water as this might impact the temperature of the beverage. Use always fresh water and replace the water if system has not been used for extensive periods of time.

The milk capsule contain whole milk powder and are slightly sweetened with sugar (see box for nutritional info). They have been developed to be perfect for the preparation of coffee based beverages (Cappuccino and Latte Macchiato) and are not intended for replacement of regular milk.

By using the milk capsule first and then the coffee capsule, the foam of the final beverage remains white. This is the authentic way of preparing these beverages. If the opposite is done, the foam becomes brown. However, there is no problem with the taste or enjoyment of the cup.

The milk in the capsule is slightly sweetened (see nutritional values on the box) in order to deliver perfectly balance taste and to add convenience for the consumer. Additional sugar may be added to achieve desired sweetness.

The foam layer covering the espresso and lungo beverages is called "créma" and is the result of thorough extraction of the coffee contained in the capsule by hot water delivered at elevated pressure. Créma is a widely recognized sign of high quality coffee. Consumers can easily test the cream strength by smoothly depositing granular sugar on the créma layer. If créma is good, sugar will take several seconds before sinking under the créma layer.

The successive addition of milk first and coffee second results in the authentic layered beverage (white milk in the bottom of the cup, brown coffee in the middle, white milk foam on the top). Some people prefer to consume without stirring (which will lead to changing experience during drinking). Some others prefer to stir in order to have a homogenous taste from start to end. It is up to each consumer to experiment and find the most enjoyable way.

The expiration date for the product is written on the box. The freshness of the product is assured for up to 12 months from the production date. This is achieved by hermetically sealing the product in the capsule and by excluding oxygen. The only precaution is to keep the capsules in a dry, clean place away from heat or direct sunlight.

NESCAFÉ® Dolce Gusto® provides a range of cups in order to facilitate beverage preparation. The machine has an adjustable cup support to fit almost any cup or glass.

Always remove and discard the capsule once beverage preparation is completed and the light stopped blinking. Never use the same capsule twice.

Once beverage preparation is complete and the light stops blinking, remove and discard the capsule.

Depending on the beverage: Espresso (50 ml) in less than half a minute, Caffè Lungo (110 ml) and Caffè Americano in less than one minute, Cappuccino, Latte Macchiato and Mocha which require the use of two successive capsules will take a little longer than a minute.

We currently offer an Iced Cappuccino variety if a cold or "iced" beverage is preferred.

Nestlé® product specialists have developed each recipe to deliver the perfect product when used as recommended. Of course, individual's taste and expectation vary.

No, you must not open the capsule. Please follow the instructions in the user manual.

By using the milk capsule first and then the coffee capsule, the foam of the final beverage remains white. This is the authentic way of preparing these beverages. If the opposite is done, the foam becomes brown. However, there is no problem with the taste or enjoyment of the cup.