NESCAFÉ® Dolce Gusto® Genio 2 & NESCAFÉ® Dolce Gusto® Esperta 2 with coffee


To reflect the business focus, current models of NESCAFÉ® Dolce Gusto® coffee machines by De’Longhi® and accessory items will no longer be sold in the US, effective immediately.

However, starting in June 2018, our Nestlé Professional business will introduce NEW models of NESCAFÉ® Dolce Gusto® coffee machines designed for office and out-of-home use and also suitable for home use. If you or someone you know may be interested in this, please visit Nestlé Professional online.

Our Promise to You

We will, of course, continue to honor the 30-day money back guarantee and 2-year product warranty on our current coffee machine models.

If you've purchased a NESCAFÉ® Dolce Gusto® coffee machine by De’Longhi®, nothing changes with regard to your warranty rights, our 30-day money-back guarantee or the customer service you are entitled to receive in connection with your machine.



If you’ve got a NESCAFÉ® Dolce Gusto® machine by De’Longhi®, subject to availability you’ll still be able to buy NESCAFÉ® Dolce Gusto® Pods through online retailers such as Amazon®, so you can continue to enjoy the café-quality coffee, espresso and specialty drinks such as cappuccinos and lattes.

NESCAFÉ® Dolce Gusto® coffee boxes

Our Store Will Close May 31, 2018

However, please note that effective May 31, 2018 we will no longer sell NESCAFÉ® Dolce Gusto® Pods direct to consumers, including via the website or by telephone.

May 31, 2018 calendar

Please Redeem $10 Credit & Newsletter 15% Discount Codes by May 31, 2018

NESCAFÉ® Dolce Gusto® is terminating the $10 credit with machine registration effective May 31, 2018. We will issue the $10 credit for any machine registrations at made on or before May 31, 2018; however, the credit must be redeemed on or before May 31, 2018 when we close the NESCAFÉ® Dolce Gusto® website store and telephone sales or else it is void.

In addition, any 15% discount codes that newsletter subscribers may have received must be redeemed on or before May 31, 2018 or else it is void.

NESCAFÉ® Dolce Gusto® Shipping box

Coffee Subscription Shipments End May 3, 2018

In advance of closing our website store, we are also ending the NESCAFÉ® Dolce Gusto® Coffee Subscription Program.

No new members. Effective immediately we will not accept any new members to the program.

For existing program subscribers. Any orders already made and charged pursuant to the subscription program that are to be shipped on or before May 3, 2018 will be processed. However, going forward, we are cancelling the subscription program. That means that if your order is scheduled to ship after May 3, 2018, the order is cancelled and your credit card will not be charged. As always, if you wish to cancel your subscription before May 3, 2018, simply go to the “My Account” tab on the NESCAFÉ® Dolce Gusto® website and click on “My Subscriptions.”